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Terms & Conditions

Terms & Conditions

Acceptance of the Terms

By accessing and using the services provided by Magic365 Casino, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, you must refrain from using the platform.

Eligibility Requirements

Minimum Age Requirements

To create an account and participate in our gaming activities, all users must be at least 18 years of age or older, in accordance with the legal requirements of your jurisdiction.

Geographic Restrictions

Magic365 Casino operates in specific jurisdictions and is legal to use in Canada. Certain countries may be restricted as specified in our Terms & Conditions. It is your responsibility to ensure you are compliant with local laws before using our services.

Account Registration Rules

To access the platform, you must complete the registration process. You are required to provide accurate and complete information during the registration process.

One-Account-Per-User Policies

Each user is permitted to maintain only one account. Multiple accounts per user, IP address, or household are strictly prohibited.

Identity Verification and KYC

As part of our commitment to compliance and security, all users must undergo identity verification (KYC) before making withdrawals. This is to ensure the integrity of all accounts and to prevent fraud.

Account Accuracy Obligations

Users are responsible for ensuring their account information is current and accurate. Any discrepancy may lead to restrictions or suspension of your account.

Account Security Responsibilities

You are responsible for maintaining the confidentiality of your login credentials. If you believe your account has been compromised, you must notify us immediately.

Login Credentials and Password Protection

It is your responsibility to keep your password confidential. You must not share your account details with anyone, and you agree to take all reasonable steps to protect your account information.

Restricted Behaviour and Prohibited Activities

Engaging in activities that may harm the platform, including but not limited to fraud, cheating, or attempting to manipulate outcomes, is strictly prohibited. Any violation may result in account suspension or termination.

Multi-Accounting and Fraud Prevention

We maintain strict policies against multi-accounting. Any detected fraudulent behavior, including the opening of multiple accounts to gain bonuses unfairly, will result in appropriate punitive action, including possible account closure.

Bonus and Promotion Rules

Wagering and Gameplay Conditions

Bonuses and promotions are subject to specific terms. For instance, any welcome bonuses are generally subject to a 45x wagering requirement before withdrawal. The specific games contributing to these wagering requirements may vary.

Bonus Abuse Prevention

We monitor all account activity. Abusing bonuses or promotional offers will not be tolerated and may lead to penalties or account termination.

Deposits and Withdrawals

Verification Before Withdrawals

All withdrawals are subject to verification to ensure compliance with our KYC policies. You may need to provide additional documentation as requested.

Processing and Review Procedures

Withdrawal requests take between 1 to 3 days for processing, but crypto withdrawals may take up to 24 hours. It is important to ensure your account is verified to avoid any delays.

Responsible Gambling Expectations

We promote responsible gambling. It is your responsibility to gamble within your means. We provide tools such as deposit limits and self-exclusion features to help manage your gambling habits.

Self-Exclusion and Account Restrictions

If you feel you're developing gambling issues, you have the option to temporarily or permanently self-exclude from the platform.

Game Fairness and RNG Systems

All games on the platform utilize RNG (Random Number Generator) systems to ensure fairness. We adhere to regulatory standards and conduct regular testing, but we do not assume liability for any technical interruptions that may affect gameplay.

Technical Interruptions or Voided Gameplay

In the event of technical issues or errors that affect gameplay, we reserve the right to void any transactions and terminate affected games.

Suspension or Closure of Accounts

We maintain the right to suspend or close accounts at our discretion, particularly in cases of violation of these Terms & Conditions.

Intellectual Property and Platform Ownership

All content on our platform, including games, logos, and text, is protected by intellectual property laws. You may not reproduce or distribute any material without our express consent.

Limitation of Liability

Our liability is limited to the extent permitted by applicable law. We are not liable for any losses or damages resulting from your use of the platform.

Modification of Terms

We may modify these Terms & Conditions at any time. You will be notified of any significant changes, and continued use of the platform after changes constitutes acceptance of the new terms.

Contact or Support Guidance

For questions or support, please contact our customer service team via live chat or email. We are available 24/7 to assist you.

Applicable Licensing or Regulatory Oversight

Magic365 Casino operates under a license issued by Antillephone N.V., jurisdiction: Curaçao. Users are advised to ensure compliance with applicable local laws before engaging with the platform.

By utilizing Magic365 Casino, you acknowledge that you understand these Terms & Conditions and agree to abide by them. Thank you for choosing our services.